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Customer Service Assistant

Job Information
fcc_logosm
Author ahnationtalk
Date January 30, 2017
Type Full Time
Company Farm Credit Canada
Location Sherbrooke, QC
Category Customer Service
Client Farm Credit Canada
Contact Information
Does this sound like the workplace you’re looking for? Visit fcc.ca/Careers to apply.

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Job Title: Customer Service Assistant
Job Number: 349-16/17
Location: Sherbrooke, Quebec
Find this Location
Closing Date: February 10, 2017
Division: Operations
Language Requirement: Bilingual
Term: Permanent

Customer service skills a must
Greet everyone with a warm smile and friendly reception. Use your organizational, word processing and computer skills to prepare documentation, maintain filing systems and manage correspondence.

What you’ll do:

  • Respond to inquiries in person and over the phone
  • Maintain customer records by updating and recording account information
  • Process incoming and outgoing mail, order office supplies and schedule appointments
  • Accept customer payments, handle receipts and complete daily bank deposits

What we’re looking for:

  • Customer-focused with strong teamwork and people skills
  • A friendly attitude that connects with customers
  • Organized and detailed multi-tasker
  • Able to deal with change, make decisions and solve problems

What you’ll need:

  • A certificate in office administration or at least one year of related experience (or equivalent combination of education and experience)
  • Fluency in both official languages
  • Basic administration skills
  • A love for agriculture

Build a career with one of Canada’s top employers

Thrive in an inclusive culture of teamwork, strong leadership and respect. Here, diverse people pull together to achieve goals that are challenging and rewarding. You can learn and grow in an environment of acceptance and accountability. Come meet FCC.

Does this sound like the workplace you’re looking for? Visit fcc.ca/Careers to apply.

 

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